Privacy Policy
Last updated:
This Privacy Policy explains how Hello Next Trip handles personal information when you use our public website. It describes the information we process, why we use it and how to contact us about it.
01 - WHAT THIS COVERS
Scope of this policy
This policy covers your use of Hello Next Trip’s public website and personal information you send us by email. You can browse destinations, search for attractions and read itineraries without creating an account.
The website does not currently offer sign-in, bookings, payments or saved-place profiles. This policy describes the website as it operates today, rather than features planned for the wider platform. External websites and app stores have their own privacy policies.
02 - INFORMATION WE PROCESS
Information we process
Email messages
If you email us, we receive your email address, message, attachments and any other information you choose to include. Please do not send passwords, payment details or identity documents.
Searches and filters
We use your searches and filter choices to show relevant places while you browse. The website does not save those choices in cookies or local storage. Please avoid including personal or sensitive information in your searches.
Information about your visit
When you browse the website, we and our service providers may receive information such as your IP address, browser type, pages visited and any problems encountered. This helps us keep the website working reliably and protect it from misuse.
03 - WHY WE USE IT
How we use this information
We use your search and filter choices to provide the results you request. We use correspondence to answer enquiries, investigate reported problems, review corrections and handle privacy or content-rights requests. Technical information helps deliver pages, diagnose failures and protect the service.
Where applicable law requires a legal basis, these purposes rely on our legitimate interests in providing a functioning, secure website and responding to people who contact us, subject to their rights and interests. We may also process information when necessary to comply with a legal obligation. Where consent is required for a particular use, we must obtain it before that use.
05 - MAPS & EXTERNAL SERVICES
Maps, images and other websites
We use services such as Google Maps, OpenStreetMap and OpenFreeMap to display maps. When you view a map, the provider may receive your IP address, browser information and the place shown. It may also use cookies under its own privacy policy. Hello Next Trip does not ask for your device’s precise location.
Providers that display images and videos may receive basic information about your visit to show that content. If you follow a link to an attraction, partner or app store, the information you share there is covered by that service’s privacy policy.
Website content and third-party materials
Rights in the website’s branding, design, original text and software belong to Hello Next Trip or the relevant rights holders. You may browse the site, share page links and make reasonable personal copies for your own travel planning. Other reuse requires permission unless it is permitted by law or by a licence attached to the material.
Photographs, maps and other third-party materials may be available under separate licences, including open licences. An image may be owned by the person who uploaded it or by a different creator or rights holder; Hello Next Trip does not claim to own every image displayed here. Those rights and licences govern reuse of the relevant material; our Terms of Use do not override them. Check the individual attribution and licence, retain required credits and comply with any conditions before republishing or adapting it. The presence of an image on this website does not by itself grant permission to reuse it.
Some images may be created or edited with AI. They are provided as illustrations and may not accurately represent the appearance of a destination or attraction. Do not rely on an image alone to make travel decisions.
06 - RETENTION & SHARING
How long we keep information and who we share it with
We use service providers to run the website, display content and handle email. They receive information needed for those tasks. We may also disclose information when required by law, to investigate misuse or to establish, exercise or defend legal claims.
Filters applied on a listing page are not saved by this website and are cleared when you reload or leave that page.
This website does not set how long email services or hosting providers keep messages and technical records. If you have a question about information you sent us, please use our Contact us page.
We do not sell personal information or share it for targeted advertising. Please avoid sending unnecessary personal details or sensitive documents by email. No website or email service can guarantee complete security.
07 - YOUR CHOICES
Your rights and choices
Depending on the law that applies to you, you may have rights to access or receive a copy of your personal information, correct inaccurate information, request deletion, restrict processing or object to certain uses. Where processing relies on consent, you may withdraw that consent without affecting processing that took place beforehand. These rights can be subject to legal conditions and exceptions.
To submit a request, visit our Contact us page and use the email address listed there, preferably writing from the address used for your earlier correspondence. Explain the information concerned and the action you would like us to take. We may need proportionate information to verify your identity before disclosing or changing personal information. You may also complain to the relevant data-protection authority where that right applies.
08 - QUESTIONS OR CHANGES
Contact us about this policy
Visit our Contact us page for privacy questions or concerns about how information is handled. We may change this policy when our practices, the website or legal requirements change. We will publish the updated policy and its date here. Continued use of the website after an update means you acknowledge the revised policy, but it does not replace any notice or consent required by law. Where additional notice or consent is required, we will provide or obtain it before the relevant change takes effect.
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